Frequently Asked Questions From Our Visitors and Customers:
Q: Do you stand behind your products?
A: I absolutely do! That’s why I’m offering a 60 day unconditional no questions asked money back guarantee. My refund rate is 0.5% so I’m very comfortable making this offer. I’m a phone call away. I would also love to hear from you about any baseball improvements that come about and when any baseball weaknesses are overcome. I have to warn you though…if we start talking baseball, we may be on the phone for a long time. Really!
Q: How do I download my eBooks?
A: After you click “submit,” it will take you to the receipt page where you will have an option to print your receipt. The link to download your product will be right there below the word “downloads.” You then simply save your eBook to your PC. We have several links to “Adobe Reader,” There is not a safer, faster or more trusted name in the industry!
Q: What do I do after my purchase?
A: If you purchased a CD, it will be shipped to you within one business day.
A: If you purchased an eBook, download it and save it to your P.C.
Q: How can I best utilize my eBooks or CD’s?
A: For the “Complete Set,” open and click the second icon down, on the left. Change minus signs to plus signs five times. Double click on the edition you want to read. You have an option to scroll down on the right side to read that entire edition. Or you can scroll down your alphabetized list on the left to read one particular topic you would like to read. This should literally take about five seconds! I worked on my “Complete Set” eBooks from 2001 to 2009 and they were were set up to be VERY user friendly!
A: For one edition, open and click the second icon down, on the left. You can then either scroll down on the right side to read the entire edition or you can scroll down your alphabetized list on the left to read a particular topic. This should literally take about 10 seconds! I worked on my “Complete Set” eBooks 8 years and they were set up to be VERY user friendly!
Q: Can I obtain your eBooks in other ways besides downloading them?
A: Yes, we will be happy to email you any of our editions. As an accomodation, our “Complete Set,” “Hitting” and “Pitching” editions are also available on CD. If you want to have any of our editions emailed to you, please email or call us to make very easy arrangements!
Q: Is it safe to download my eBooks?
A: Extremely safe! There is not a more trusted name in the business than the very safe, reliable and quick “Adobe Reader.” Your eBooks will very safely download in a few seconds. If you don’t already have Adobe Reader, we have several links on our site for you to quickly download it.
Q: What if I order a CD?
A: Your CD will be shipped to you within 1 business day.
Q: What if I want to order multiple CD’s?
A: If you wish to order 5 CD’s or more, contact me for a discount. I’ve done this with baseball coaches on more than one occasion. They make for a great, very modestly priced gift for players in preseason, mid season or at season’s end. All of us will be happy and your gift will last forever!
Q: What do I do after my purchase?
A: If you purchased a CD, it will be shipped to you within one business day. If you purchased an eBook, download it and remember to save it to your P.C. If you forget to save it, no big deal. Contact us and we will immediately email you your book.
Q: How to Download Your EBook?
A: Click “Add to cart” and then “check out.” Type in your information and click “Continue.” Type in payment information and confirm your order. Click “Follow this link to view order details.” On the bottom of the page, click the title of your edition to download. Save the file to your P.C. The process takes only a couple of minutes! If you have any problems, please call and we will email your edition immediately!